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general terms/conditions




The following terms and conditions are intended to regulate the relations between Suppliers, Vessels and Managers. The Suppliers Ship chandlers, accepting an order for supplies to one of the ships under our Management, automatically accept to adhere to and observe the instructions andprocedures set forth herein.

  1. Neither the Owners nor the Master/Chief Engineer or Feederlines B.V. will ever be responsible for thepayment of the cost for any supplies furnished to the vessel for which no prior written approval has been obtained from Feederlines B.V. 
  1. Feederlines B.V. is acting as agent to Owner and therefore not accountable for any liabilities. 
  1. Neither the Master nor the Chief Engineer serving on board our vessels has the authority to order and/or negotiate prices for any items without the prior approval of Feederlines B.V. However in cases of emergency they are entitled to order all such stores which they consider necessary for the ships and personnel safety and ship chandlers are to supply immediately and notify the Managers office afterwards of any such supply affected. 
  1. All orders for provisions/stores are placed by Feederlines B.V. directly and payments of theShip chandler’s accounts are effected directly to them and not through agents. 
  1. The authority given to a supplier (you) to supply a vessel under Feederlines B.V. management, is limited to a specific call and is not an open order to supply said vessel or any other vessel under our management at any other given time. 
  1. The authority to supply a vessel under a specific call is limited to only the items and quantities as they are described in our written order and no additional items or quantities or replacement items are to be supplied without our specific approval, except under (5) herein above. If such items/quantities are supplied same will not be paid. 
  1. Invoices and/or delivery documents are to be signed by the vessels Master and stamped with the vessels stamp otherwise your invoice will not be accepted for payment. 
  1. You have a choice to send us digital invoices, as an unprotected/unblocked pdf (preferable) or Original invoices via surface mail. Delivery receipts are required as well, either in digital scan or by surface mail. 
  1. Invoices/delivery documents have to contain specific information of the items supplied describing the size/weight/content of products as appropriate. If units such as bottles/cans/tins are used, the contents and weight of the unit must be described in detail. 
  1. Victualing/stores accounts have now been computerised and it is of utmost importance that your invoices are issued accordingly, enlisting the items supplied in the same order as given to you in the written order. Invoices are also to indicate such units or combination of units that can be clearly expressed in known weight/units or liquid units as appropriate so that the content of your invoices can easily be checked against the computerised order figures. 
  1. Our orders for supplies are always placed on a (F.A.) Free Alongside the Vessel basis for ships which are berthed at an accessible berth and on a Free Onboard Launch/Barge basis for ships at anchorage or for ships which are berthed at places not accessible by truck, the Ship chandler however remains responsible in all cases until he delivers the stores to the Master for both quantity and quality. 
  1. In cases where compulsory local taxes and/or any other fees/dues are payable, such dues should always be for the account of ship chandler unless the owners in each individual case specifically agreed to pay these expenses. 
  1. Neither the Master nor the Chief Engineer nor any other officer or crew on board our vessels are entitled to any commissions. Ship chandlers who contravene this regulation will be black listed for life beyond the other consequences they may be dealt with. 
  1. Provisions and stores are to be delivered onboard our vessels in good packing and clearly marked outside for the category of the contents i.e. PROVISIONS, DECKSTORES, ENGINE STORES, CABIN STORES, and MEDICINES. 
  1. The Ship chandler’s representative will always accompany the provisions and stores during all stages of delivery and to finally board our vessel for checking the stores along with the crew. Before starting the checking, a copy of our order along with the delivery notes and relevant invoices are to be handed over to the Master and crew. 
  1. Ship suppliers must ensure that all items and quantities of provisions and stores are supplied as ordered quantity and quality wise. No changes in quality/quantity/sizes are accepted. If one or more items are not available or the available quantities are less than the ordered ones, Feederlines B.V. office is to be immediately notified. 
  1. The supplier is to ensure that the provisions supplied are of the best quality and comply absolutely with those described in our order. Frozen and/or sensitive provisions are to be well protected during the transportation and finally to be delivered onboard the vessel in good condition. The risk during the transportation rests with ship chandlers and any losses therewith will be for their account. All provisions and stores are to be well covered during the transportation for protection against possible rain/snow/bad weather or rough seas. Affected provisions/stores or defrosted products will be not accepted by the Master and Crew. 
  1. The Supplier is to ensure that deck and engine stores are exactly conform the description given in our order. In general all iron materials are to be without oxidation and rust free. Loading, discharging, mooring and cargo gear items like mooring ropes/wires, chain blocks, cargo blocks etc. are to be accompanied by original manufacturers’ certificates in which to appear the date of test, test load, work load and inspecting party signature. 
  1. No private stores/provisions/tools/appliances/equipment are to be placed onboard the vessel unless the company is notified beforehand and written approval is given. 
  1. The ship chandlers are to ensure that stores are pre-slung in nets by competent labour for quick and safe delivery. During handling of stores the men at quay side and/or those on board the vessels are required to wear safety shoes /helmets and generally observe the safety precautions and regulations. The clerks boarding the vessel are to wear safety shoes/helmets and strictly observe the non smoking and/or other safety regulations. Ship chandlers to instruct their representatives to follow all safety regulations in force for their own and the ships safety. 
  1. The ships under Feederlines B.V. Management are drug free and have alcohol restrictions. The supply, introduction and use of alcoholic drinks with more than 12% and/or drugs are strictly forbidden.Ship chandlers are warned to ensure that their representatives will fully comply with the Company’s Regulations and they will not contravene the drug ban and/or alcohol restrictions. If and when the ship chandler’s representative violates the aforementioned, the ship chandlers will be dismissed immediately. 
  1. Whenever applicable, every supplier has to ensure that ordered spares do not contain asbestos materials as regulated by SOLAS II - 1/3 – 5. Applicable supplies have to be delivered with free asbestos guarantee declaration/letter. Such documents will be filed on board. 
  1. Vessels under Feederlines B.V. management are subject to the Marine Equipment Directive (MED) regulations which covers certain statutory equipment (The Marine Equipment Directive 96/98/EC as amended). All equipment delivered must comply with international regulations. 
  1. Any dispute arising under the supply contract shall be decided by the competent Dutch court and according to Dutch law.